Report findings to the HIM director and medical staff director and administration, as well as medical staff committees, as appropriate
Scenario: You have just been hired as the HIM Quality Coordinator. This is a new position in the HIM Department. Your job tasks read as follows:
Develop and implement the HIM Department Quality Plan
Develop data collection, data analysis, and data presentation tools for use in the quality plan
Report findings to the HIM director and medical staff director and administration, as well as medical staff committees, as appropriate
Other duties are as assigned.
The facility is a 338-bed hospital with active ER and outpatient services. There are 45 employees in the HIM Department. About 75% of the medical record is electronic. Those documents are not printed out. The remaining 25% of the record is paper and is scanned into the system by the HIM Department. These documents are scheduled for destruction in 60 days from scanning.
The former director of HIM was successful in working with administration to get the EHR and imaging in place and to get approval to destroy the paper records. However, she failed at managing the day-to-day operations of the department. Now the department has quality issues in the HIM functions. The former director also did a great job preparing the medical staff for the EHR, and the transition went smoothly; however, many physicians and other users are frustra
