QUALITY DASHBOARD

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When you think of a story, what does it include? A beginning, a middle, and an end. A conflict or problem, and a resolution. Dashboards are not only helpful for monitoring the current quality and safety climate but also for evaluating where problems have arisen. In other words, the best dashboards tell a story through visual representations of data. The nurse executive serves as a main character in that story, determining what actions to take to resolve quality issues based on the information coming in.

For this Assignment, you will create a quality dashboard for Community General Hospital, justify your presentation of the measures, and leverage the dashboard as a leadership tool. What is the story you want to tell? And how do you want to tell it?

TO PREPARE:

  • Review the Community General Hospital Case Study presented in the Learning Resources.
  • Explore this week’s Resources about the use of dashboards for leadership and quality improvement.
  • Review any feedback received in the Week 7 Discussion about your chosen measures for Community General Hospital.
  • Determine how you will display the measures in your dashboard.

Part 1: Dashboard
Using Microsoft Excel or PowerPoint, create a quality dashboard based on the Community General Hospital Case Study. Your dashboard must include 6–8 measures. Use mock data to represent the measures you have chosen.

Part 2: Written Summary
To accompany your dashboard, write a 2- to 3-page paper in which you do the following:

  • Identify the 6–8 quality measures you have chosen for your dashboard.
  • Explain why these measures are important to the organization.
  • Analyze how the Triple Aim/Quadruple Aim is represented in your chosen measures.
  • Explain how you displayed the measures. Justify your choice of display.
  • Provide a strategy for communicating the dashboard throughout the organization.
  • Explain how the dashboard could be used as a leadership tool to improve patient outcomes.

Required Readings

Parkland Health and Hospital System. (2019). Quality of care dashboard—Summary indicatorsLinks to an external site.. Retrieved from https://www.parklandhospital.com/summary-indicators

Lowder, D. (2016, October 20). Healthcare dashboards vs. scorecards: Use both to improve outcomesLinks to an external site.. Retrieved from https://www.healthcatalyst.com/healthcare-dashboards-vs-scorecards-to-improve-outcomes

Denham, C. R. (2006). Leaders need dashboards, dashboards need leaders. Journal of Patient SafetyLinks to an external site., 2(1), 45–53. 

Kroch, E., Vaughn, T., Koepke, M., Roman, S., Foster, D., Sinha, S., & Levey, S. (2006). Hospital boards and quality dashboards. Journal of Patient Safety,Links to an external site. 2(1), 10–19. 

Parr, J. M., Bell, J., & Koziol-McLain, J. (2018). Evaluating fundamentals of care: The development of a unit‐level quality measurement and improvement programme. Journal of Clinical Nursing,Links to an external site. 27(11–12), 2360–2372.

Weggelaar-Jansen, A. M. J. W. M., Broekharst, D. S. E., & de Bruijne, M. (2018). Developing a hospital-wide quality and safety dashboard: A qualitative research study. BMJ Quality & SafetyLinks to an external site., 27(12), 1000–1007. Retrieved from https://qualitysafety.bmj.com/content/27/12/1000

Document: Community General Hospital Case Study Download Community General Hospital Case Study(Word document) 

Walden University Academic Skills Center. (n.d.b). Statistics skills in Microsoft ExcelLinks to an external site.. Retrieved from https://academicguides.waldenu.edu/academic-skills-center/microsoft-office/excel

See “Charts” and “Pivot Tables.”

Microsoft Office. (2017). Create and share a dashboard with Excel and Microsoft GroupsLinks to an external site.. Retrieved from https://support.office.com/en-gb/article/create-and-share-a-dashboard-with-excel-and-microsoft-groups-ad92a34d-38d0-4fdd-b8b1-58379aae746e

The College of Nursing requires that all papers submitted include a title page, introduction, summary, and references.

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