Household Management In the following situations describes the most appropriate actions or responses to be taken by the Personal Support Worker and explain why this is correct.
Household Management In the following situations describes the most appropriate actions or responses to be taken by the Personal Support Worker and explain why this is correct. Your answer should reflect knowledge of effective communication skills, the extent and limitations of your role, and an understanding of the client’s total needs. (4 marks each) 1. You are assigned to help Mrs. Jones with her laundry and vacuuming. When you try to do Mrs. Jones’ laundry, she tells you you’ve used too much soap, even though you have used the correct amount according to the package. She also insists you use cold water, even though the clothes can be washed in warm and her detergent is not recommended for use in cold water. When you bring the clothes up from the dryer, she complains that they are not “really clean.” Actions/Response: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Reasons: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 2. You are assigned to help Mrs. Smith with meals and housekeeping. Mrs. Smith has a
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