Emotional Intelligence. We’ve all seen/known that smart people fail and some amazing people cannot manage efforts on a team. It’s not because they lack intelligence or ability – perhaps it’s a lack of critical ability to manage emotions under pressure. Many theorists have shown that emotional intelligence, or having an awareness and understanding of emotions has a significant impact on communications and group functioning. YOU did an emotional intelligence inventory.
- Your survey experience.
- In a brief paragraph, please report to the extent that you feel comfortable, your responses/reactions to the Emotional Intelligence survey you took. Was it insightful? Was it surprising? Were there any great gains? (1 point)
- Does emotional intelligence matter in professional communications and in group processing? How does it affect the quality and safety, directly or indirectly? (1 point)
Finally, from Chapter 8,
- what are characteristics of an EFFECTIVE group (1 paragraph – 1 point)
- What are characteristics of an effective GROUP LEADER (1 paragraph – 1 point)