SMART Goals and Health Leadership

Name

Institution

Date

SMART Goals: LEADERSHIP DEVELOPMENT

Goal: How to build stronger leadership skills with the ability to create a safety and quality culture in an organization.

Proposed Solution: Conflict Resolution

S – Specific

Who is involved – The healthcare management team will take part in the goal

The Goal – Building stronger leadership skills with the ability to create a safety and quality culture in an organization.

Where/Setting – The goal will be implemented in all the sectors of California Department of Public Health. The choice of this health facility is attributed to the decline in its service delivery following series of internal conflicts.

M – Measurable

To achieve this goal, the healthcare administration and leadership will apply conflict resolution techniques. Unresolved conflicts often lead to a significant decline in the productivity of health professionals. Resolving conflict starts by recognizing the workplace conflict as an opportunity rather than a challenge ( HYPERLINK “http://www.google.co.ke/search?tbo=p&tbm=bks&q=inauthor:%22Gerald+%28Jerry%29+R.+Ledlow%22&source=gbs_metadata_r&cad=6” Ledlow & Nicholas, 2013).

A – Attainable

Resources/Experts – The exercise will involve all the departments/units of California Health Facility. Resources will be allocated to facilitate regular meeting and reconciliation seminars. The following techniques will be introduced in attempting to resolve this conflict:

Listening and Speaking Out

Gathering the conflicting groups

Being impartial

Promoting unity, reconciliation, and teamwork

Team encouragement and motivation

R-Realistic

Realistically Obtainable: Increased labor productivity, policy implementation, and quality healthcare outcome.

T-Time Bound

The whole conflict resolution process will take approximately three months. The three months period will be allocated different conflict resolution steps and steps as below:

Conflict Identification and Understanding – 3 weeks

Gathering of the conflicting groups – 1 week

Promoting unity, reconciliation, and teamwork – 6 weeks

Review of the progress – 2 weeks

SMART Goals: ORGANIZATIONAL PLANNING

Goal: Increasing patients’ access to safe, quality, and affordable healthcare services

Proposed Solution: Eliminating unnecessary costs and employing more health providers

S – Specific

Participants: This is part of healthcare organization planning that will involve all the stakeholders in health sector. Some of the groups that will be directly involved in this process include the government, health professionals, and health insurance corporations.

The Goal: To increase the access to quality, safe, and affordable healthcare to all clients irrespective of their socio-economic backgrounds.

Setting: The proposal targets California Department of Public Health given that it serves healthcare interests and needs of many people from diverse socio-economic backgrounds.

M – Measurable

Realization of this primary goals calls for increasing the number of medical and health providers in California Department of Health. Secondly, in order to make these services affordable to all income groups, out-of-pocket contributions will have to be minimized and the bulk of medical contribution will be met by health insurers and the government (O’Neill, 2006).

A – Attainable

Resources/Experts – The achievement of this goal will involve health providers, health insurers, health agencies, and the state. The following techniques will be involved in increasing access to quality, safe, and affordable health services within California Department of Health:

Increasing health staffing

Training health staffs on health safety programs

Increased health financing and financial allocations for subsidizing on healthcare services

R-Realistic

Realistically Obtainable: Through the realization of this goal, the quality of healthcare received by the clients and patients will significantly improve ( HYPERLINK “http://www.google.co.ke/search?tbo=p&tbm=bks&q=inauthor:%22Gerald+%28Jerry%29+R.+Ledlow%22&source=gbs_metadata_r&cad=6” Ledlow & Nicholas, 2013). This objective would be a fundamental in enhancing quality, affordability and safety in the health sector across all groups.

T-Time Bound

The realization of this goal will be a long-term target for the health sector. However, the exercise will be carried out in stages and different durations. These implementation stages will be as outlined below:

Increasing health staffing – 2 months

Training health staffs on health safety programs – 6 months

Health financial resource allocation – 4 months

References

HYPERLINK “http://www.google.co.ke/search?tbo=p&tbm=bks&q=inauthor:%22Gerald+%28Jerry%29+R.+Ledlow%22&source=gbs_metadata_r&cad=6” Gerald (Jerry) R. Ledlow & HYPERLINK “http://www.google.co.ke/search?tbo=p&tbm=bks&q=inauthor:%22M.+Nicholas+Coppola%22&source=gbs_metadata_r&cad=6” Nicholas, C. (2013). Leadership for Health Professionals, 2nd Ed. Jones & Bartlett Publishers.

O’Neill, J. (2006). The Power of SMART goals: Using goals to improve student learning. Bloomington, IN: Solution Tree.